Home
News & Insights

News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

Featured Updates

Post Image
Blog
Partner:
Published on:
September 5, 2025
Duration:

Supporting an Agile delivery model requires staffing changes

Your agency’s existing position descriptions are not going to work for supporting an Agile vendor team. You’re going to need to promote an existing employee to the position of product owner, and hire a senior software developer to review the vendor’s work. Here’s how much work that is, and how other agencies have hired for these positions. By Waldo Jaquith

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
King County, WA – King County Elections
Published on:
August 4, 2025
Duration:

Exploring alternatives to signature verification with voter research

USDR partners with King County, WA, to assess and validate new approaches to verifying absentee ballots

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
City of Pasadena, California
Published on:
July 21, 2025
Duration:

When crisis strikes: City of Pasadena transforms its emergency communications

How a rapid content strategy overhaul will help thousands of fire-affected residents find critical recovery resources

Click to Read More
Click to Read More
Click to Read More
Click to Read More

Search previous USDR resources

Select topic
Select content type
Reset
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Post Image
Blog
Partner:
Published on:
September 5, 2025
Duration:

Supporting an Agile delivery model requires staffing changes

Your agency’s existing position descriptions are not going to work for supporting an Agile vendor team. You’re going to need to promote an existing employee to the position of product owner, and hire a senior software developer to review the vendor’s work. Here’s how much work that is, and how other agencies have hired for these positions. By Waldo Jaquith

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
King County, WA – King County Elections
Published on:
August 4, 2025
Duration:

Exploring alternatives to signature verification with voter research

USDR partners with King County, WA, to assess and validate new approaches to verifying absentee ballots

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
City of Pasadena, California
Published on:
July 21, 2025
Duration:

When crisis strikes: City of Pasadena transforms its emergency communications

How a rapid content strategy overhaul will help thousands of fire-affected residents find critical recovery resources

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
Colorado Digital Service
Published on:
July 16, 2025
Duration:

USDR partners with Colorado Digital Service to build analytics capacity

State agency is empowered to make data-driven decisions through accessible Google Analytics guidance

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Media coverage
Partner:
Published on:
June 16, 2025
Duration:

AI Corps leader leaves Homeland Security for US Digital Response

Michael Boyce discusses tech talent, his time at DHS and his new job in an interview with FedScoop.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
City of Portland, Oregon - Digital Services
Published on:
June 11, 2025
Duration:

Streamlining building permit appointments with AI

USDR partners with Portland's Digital Services Team to optimize permitting chatbot and build internal AI capabilities

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Media coverage
Partner:
Published on:
June 5, 2025
Duration:

Governments should prioritize agility in IT projects, expert says

Monolithic IT modernizations, according to U.S. Digital Response’s Waldo Jaquith, can increase a government’s risk of an IT project failure that requires even more time and resources to amend.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
May 28, 2025
Duration:

Hi, DC! USDR at the 2025 Code for America Summit

We're in Washington, D.C. for an incredible few days at the Code for America Summit – be sure to stop by and say hi!

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
Published on:
May 15, 2025
Duration:

Building a human-centered digital experience

USDR partnered with Multnomah County to help build out their web and digital experience team.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
No results found.

Join Our Monthly Mailing List