Supporting the Critical Needs of the Public

U.S. Digital Response (USDR) helps governments, nonprofits, and public entities respond quickly to critical public needs.

We’re fast, free, and nonpartisan.

Get help now Volunteer with us Two people supporting the needs of the public

How U.S. Digital Response can help

U.S. Digital Response (USDR) serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits.

Tap into tech talent

We identify experts who match the skills you need, as quickly as the same day we receive your request.

Access modern tech

We help you implement lean and effective solutions that work with the systems you already have.

Learn from what's working

We share best practices and success stories from our state and local partners around the country.

Solutions in days and weeks, not years

We move at the speed of need to get you the tools you need to serve the public.

Support for state and local governments

We provide support to governments of all sizes, from small towns to large states.

Your nonpartisan, unbiased tech strategists

USDR can help you understand and vet your options before you commit to a solution.

Learn how we work

“USDR set us on the right course during the early development phases of our transformative project for the State of Maryland. Doing something new is always hard, but the USDR team gave us the confidence that our approach was the right one and supported us in so many important ways when that support mattered most.”

Elliot Schreur

Maryland Assistant Secretary of Labor
Family and Medical Leave Insurance

“USDR has provided smart, informed, and fast help for a variety of issues. They are an invaluable resource to governments at a critical time.”

Robert Gordon

Director
Michigan Department of Health and Human Services

“Volunteers from USDR have not only helped bring incredible expertise and extra hands to us in a great time of need, they’ve provided critical thinking skills at a time when our team is working long hours and experiencing burnout.”

Rebecca Woodbury

Director of Digital Service & Open Government
City of San Rafael

“USDR has been an invaluable source of talent, helping our office move at the ‘speed of need’... I would recommend any agency consider partnering with them to add team capacity and leverage unique skill sets in these trying times.”

Ross Dakin

New Jersey Office of Innovation

“At a time when we needed to move quickly and thoughtfully, U.S. Digital Response assisted the Kansas Department of Labor in making it possible for Kansas residents to apply for the unemployment benefits they need.”

Secretary DeAngela Burns-Wallace, Ed. D.

Executive Branch CITO
Kansas Department of Administration

Featured case studies

Case study

Partner:

The Council of State Governments

Building Compact Connect: Revolutionizing interstate professional licensing

A partnership to streamline interstate licensing infrastructure cuts costs and complexity.

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Case study

Partner:

The Department of Digital Experience of Hennepin County, Minnesota

Coaching for digital excellence: USDR partners with Hennepin County

USDR supported Hennepin County through coaching and internal change management during their complex website transition and rebranding, showcasing how USDR's work extends beyond their typical no-code/low-code automation and user research projects.

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Case study

Partner:

The New Jersey Department of Labor and Workforce Development

How New Jersey is using generative AI to scale their human-centered approach to language access

The New Jersey Department of Labor and Workforce Development collaborated with U.S. Digital Response to break down language barriers in unemployment insurance.

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See all USDR case studies »

50%

of Americans have received government services supported by USDR (estimated)

50+

States and Territories (and DC)
We've worked in

10,000+

Volunteers who have raised their hands to help

600+

Projects in Progress Or Completed

550+

Government and nonprofit partners

50,000

Estimated hours volunteered in 2024

What's new at USDR

Blog

Building community, serving together: USDR at five years

As USDR has grown, so has our approach to bringing our community together. By Kristen Eberlin

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Blog

Five years of impact: USDR's journey from crisis response to strategic partnership

USDR is crossing a major milestone: we've been helping governments respond at the speed of need for five years. We're taking a look back at all our partners have accomplished, celebrating our amazing volunteer community, and looking ahead as we start this next chapter.

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Blog

Building stronger government tech careers: Insights from our resume workshop

State and local government agencies urgently need tech talent—but breaking into public interest technology isn’t always straightforward, especially for those used to corporate or startup hiring processes. By: Jai Rodgers

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Blog

Supporting government partners through change: What we're hearing and how we can help

Through conversations with dozens of government partners nationwide, we explore common challenges and collaborative solutions for continuing to serve communities effectively in 2025

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Blog

Looking forward: USDR's next chapter of impact

Raylene Yung, U.S. Digital Response’s founding CEO, shares why she’s excited for USDR’s future, and why the timing is right for USDR’s next leader

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Blog

Listening to residents: how user research transforms city services

Is there a gap in your city's service design, and the lived experiences of how people interact with those services? User research can help close this gap, and deliver for your communities.

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Get the help you need, now.

USDR is fast, free, and nonpartisan.
We’ll get back to you within 48 hours.