Supporting the Critical Needs of the Public

U.S. Digital Response (USDR) helps governments, nonprofits, and public entities respond quickly to critical public needs.

We’re fast, free, and nonpartisan.

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How U.S. Digital Response can help

U.S. Digital Response (USDR) serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits.

Tap into tech talent

We identify experts who match the skills you need, as quickly as the same day we receive your request.

Access modern tech

We help you implement lean and effective solutions that work with the systems you already have.

Learn from what's working

We share best practices and success stories from our state and local partners around the country.

Solutions in days and weeks, not years

We move at the speed of need to get you the tools you need to serve the public.

Support for state and local governments

We provide support to governments of all sizes, from small towns to large states.

Your nonpartisan, unbiased tech strategists

USDR can help you understand and vet your options before you commit to a solution.

Learn how we work

“We are honored to see so many dedicated technologists step up to work on behalf of New York City. With technology products that work to combat hate crimes, lower language barriers, and drive digital equity, the work [...] will have a lasting impact on improving New Yorkers’ lives.”

Bill de Blasio
‍former mayor
New York City

“USDR has provided smart, informed, and fast help for a variety of issues. They are an invaluable resource to governments at a critical time.”

Robert Gordon
Director
Michigan Department of Health and Human Services

“Volunteers from USDR have not only helped bring incredible expertise and extra hands to us in a great time of need, they’ve provided critical thinking skills at a time when our team is working long hours and experiencing burnout.”

Rebecca Woodbury
Director of Digital Service & Open Government
City of San Rafael

“USDR has been an invaluable source of talent, helping our office move at the ‘speed of need’... I would recommend any agency consider partnering with them to add team capacity and leverage unique skill sets in these trying times.”

Ross Dakin
New Jersey Office of Innovation

“At a time when we needed to move quickly and thoughtfully, U.S. Digital Response assisted the Kansas Department of Labor in making it possible for Kansas residents to apply for the unemployment benefits they need.”

Secretary DeAngela Burns-Wallace, Ed. D.
Executive Branch CITO
Kansas Department of Administration
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Featured case studies

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Case study
Partner: 
Nevada Governor's Office of Federal Assistance

Transforming Federal Grant Coordination in Nevada with USDR's Federal Grant Finder

Nevada's Office of Federal Assistance uses USDR's Federal Grant Finder to foster grant collaboration across sectors. The initiative boosts federal funding and breaks down siloes.

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Case study
Partner: 
Office of the City Clerk, Grand Rapids, Michigan

Enhancing Election Worker Management in Grand Rapids

Grand Rapids City Clerk's office partners with USDR to streamline election worker management, saving time and improving efficiency.

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Case study
Partner: 
Centers for Medicare & Medicaid Services

How one federal agency worked to release open source software responsibly

CMS and USDR created reusable templates and automated tools to help government agencies quickly and responsibly release open-source software, enabling faster collaboration with public

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See all USDR case studies »
42+ Million
Estimated Americans Impacted
40+
States and Territories (and DC)
We've worked in
10,000+
Volunteers who have raised their hands to help
500+
Projects in Progress Or Completed
400+
Government and nonprofit partners
60,000
Estimated hours volunteered in 2021/2022

What's new at USDR

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A new model for building user research capacity across cities

How USDR helps local governments meet the needs of their communities by learning directly from the people using their services.

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Celebrating 10,000 Handraisers: USDR’s Journey from Crisis Response to Building Capacity

We’re thrilled to share that USDR has reached a remarkable milestone: 10,000 “handraisers” — individuals who have signed up to volunteer their skills and time to support government agencies across the country.

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Blog

The Stories of Medicaid Renewal: Insights from Those Experiencing It

The renewal of Medicaid coverage following the end of the Public Health Emergency in 2023 has posed significant challenges for millions of Americans.

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The Tech Talent Toolkit: How to attract and nurture a digital team in government

By using USDR’s Talent Toolkit, you can better hire and retain top tech talent within your government team, even when they’ve joined from outside government.

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Seattle Researchers and Product Specialists: Make Your Impact Through USDR

Calling all Seattle-based mid- to senior-level user researchers and product managers! We’re ramping up a number of user research projects with the City of Seattle to help them improve the delivery of programs and services. We’d love to find volunteers locally based.

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What is a chatbot, anyway?

After months of working alongside governments to help them responsibly integrate generative AI, our team members have some thoughts about chatbots.

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Get the help you need, now.
USDR is fast, free, and nonpartisan.
We’ll get back to you within 48 hours.
Contact us