Building Compact Connect: Revolutionizing interstate professional licensing
A partnership to streamline interstate licensing infrastructure cuts costs and complexity.
U.S. Digital Response (USDR) helps governments, nonprofits, and public entities respond quickly to critical public needs.
We’re fast, free, and nonpartisan.
U.S. Digital Response (USDR) serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits.
We identify experts who match the skills you need, as quickly as the same day we receive your request.
We help you implement lean and effective solutions that work with the systems you already have.
We share best practices and success stories from our state and local partners around the country.
We move at the speed of need to get you the tools you need to serve the public.
We provide support to governments of all sizes, from small towns to large states.
USDR can help you understand and vet your options before you commit to a solution.
A partnership to streamline interstate licensing infrastructure cuts costs and complexity.
USDR supported Hennepin County through coaching and internal change management during their complex website transition and rebranding, showcasing how USDR's work extends beyond their typical no-code/low-code automation and user research projects.
The New Jersey Department of Labor and Workforce Development collaborated with U.S. Digital Response to break down language barriers in unemployment insurance.
Through conversations with dozens of government partners nationwide, we explore common challenges and collaborative solutions for continuing to serve communities effectively in 2025
Raylene Yung, U.S. Digital Response’s founding CEO, shares why she’s excited for USDR’s future, and why the timing is right for USDR’s next leader
Is there a gap in your city's service design, and the lived experiences of how people interact with those services? User research can help close this gap, and deliver for your communities.
A letter to our community from Hillary Hartley, CEO of USDR
Reflecting on the last year of meeting the speed of need.
New Jersey leveraged generative AI to create multilingual training materials that help workers more easily navigate unemployment insurance forms, developing a statewide platform that improves language access for both English and Spanish speakers. By using Large Language Models to simplify complex bureaucratic processes, the state has pioneered an innovative approach to making government services more accessible.