News & Insights

Bridging the digital divide: technology's role in advancing health equity during Medicaid renewals

The end of the COVID-19 Public Health Emergency in 2023 triggered a massive undertaking: the renewal of Medicaid coverage for millions of Americans. This process has inadvertently become a case study in how technology can hinder health equity. However, it also presents a unique opportunity to leverage technology and innovation to advance health justice and equity.

Enhancing election management: Alexandria's digital transformation

The City of Alexandria streamlined election worker recruitment, improved communication with workers, and saved significant amount of time by switching to USDR's Election Administration Platform.

A new model for building user research capacity across cities

How USDR helps local governments meet the needs of their communities by learning directly from the people using their services.

Celebrating 10,000 Handraisers: USDR’s Journey from Crisis Response to Building Capacity

We’re thrilled to share that USDR has reached a remarkable milestone: 10,000 “handraisers” — individuals who have signed up to volunteer their skills and time to support government agencies across the country.

Wisconsin simplifies federal grant reporting with USDR’s tools

Wisconsin's Department of Administration uses USDR'S grant reporting tools to streamline how it reports on billions of dollars in federal grants.

Streamlining election management in Walker, Michigan, with USDR's Election Administration Platform

City of Walker Michigan streamlines scheduling and communication with election workers using USDR's system.

Collaboration Empowers Long Beach, Calif., IT, Digital Equity Work

The Stories of Medicaid Renewal: Insights from Those Experiencing It

The renewal of Medicaid coverage following the end of the Public Health Emergency in 2023 has posed significant challenges for millions of Americans.

The Tech Talent Toolkit: How to attract and nurture a digital team in government

By using USDR’s Talent Toolkit, you can better hire and retain top tech talent within your government team, even when they’ve joined from outside government.