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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
November 15, 2024
Duration:

Bridging the digital divide: technology's role in advancing health equity during Medicaid renewals

The end of the COVID-19 Public Health Emergency in 2023 triggered a massive undertaking: the renewal of Medicaid coverage for millions of Americans. This process has inadvertently become a case study in how technology can hinder health equity. However, it also presents a unique opportunity to leverage technology and innovation to advance health justice and equity.

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Press release
Partner:
Published on:
August 8, 2024
Duration:

U.S. Digital Response Announces Julie Dingley as Chief Operating Officer

This strategic hire underscores the organization's commitment to operational excellence and increased ability to deliver on the urgent needs of all levels of government.

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Case study
Partner:
Nevada Governor's Office of Federal Assistance
Published on:
July 24, 2024
Duration:

Transforming Federal Grant Coordination in Nevada with USDR's Federal Grant Finder

Nevada's Office of Federal Assistance uses USDR's Federal Grant Finder to foster grant collaboration across sectors. The initiative boosts federal funding and breaks down siloes.

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Case study
Partner:
Pennsylvania Department of Labor & Industry
Published on:
April 4, 2021
Duration:

Unemployment Insurance claimant user research in Pennsylvania

Pennsylvania's Department of Labor and Industry engaged USDR's Unemployment Insurance team to better understand the claimant user experience and improve its designs.

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Blog
Partner:
Published on:
April 3, 2021
Duration:

USDR’s appointment finder tools and services for faster, easier access to COVID-19 vaccines

As of April 1, 55 million people in the U.S. have received their full COVID-19 vaccinations. By mid-April, 90% of remaining adults will be eligible to receive the vaccine.

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Blog
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Published on:
April 1, 2021
Duration:

Reflecting on A Year of Helping States Get Unemployment Insurance to People in Need

One year ago, an unprecedented wave of layoffs and furloughs left millions of Americans unemployed as the COVID-19 pandemic overtook the U.S. Since then, approximately 40 million people have received unemployment insurance benefits, and many more have applied.

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Media coverage
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Published on:
March 23, 2021
Duration:

Wisconsin Turns to Federal Help for UI Infrastructure Modernization

Read the article on Meritalk »

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Media coverage
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Published on:
March 18, 2021
Duration:

Top 25 Doers, Dreamers & Drivers

Read the article on Government Technology »

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Blog
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Published on:
March 18, 2021
Duration:

Public service as a service: how tech volunteers foster digital government in NYC

We started with a hypothesis. During the COVID-19 crisis in New York City in the spring of 2020, we had seen how fast skilled technologists could help spin up digital solutions.

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Blog
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Published on:
March 17, 2021
Duration:

Marking one year of U.S. Digital Response

On March 16, 2020, exactly one year ago, U.S. Digital Response (USDR) began with a simple Slack conversation, a handful of government contacts, and a few people offering help to frontline teams responding to the COVID-19 pandemic.

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Media coverage
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Published on:
March 11, 2021
Duration:

U.S. unemployment system fell short in early days of the pandemic. It could buckle again

Read the article on CNBC »

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Media coverage
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Published on:
March 9, 2021
Duration:

Vaccine-Appointment Sites Rush to Fix Glitches, Expand Capacity as Rollout Gathers Steam

Read the article in The Wall Street Journal »

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