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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
November 15, 2024
Duration:

Bridging the digital divide: technology's role in advancing health equity during Medicaid renewals

The end of the COVID-19 Public Health Emergency in 2023 triggered a massive undertaking: the renewal of Medicaid coverage for millions of Americans. This process has inadvertently become a case study in how technology can hinder health equity. However, it also presents a unique opportunity to leverage technology and innovation to advance health justice and equity.

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Press release
Partner:
Published on:
August 8, 2024
Duration:

U.S. Digital Response Announces Julie Dingley as Chief Operating Officer

This strategic hire underscores the organization's commitment to operational excellence and increased ability to deliver on the urgent needs of all levels of government.

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Case study
Partner:
Nevada Governor's Office of Federal Assistance
Published on:
July 24, 2024
Duration:

Transforming Federal Grant Coordination in Nevada with USDR's Federal Grant Finder

Nevada's Office of Federal Assistance uses USDR's Federal Grant Finder to foster grant collaboration across sectors. The initiative boosts federal funding and breaks down siloes.

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Blog
Partner:
Published on:
July 14, 2021
Duration:

USDR Resource: Our Gitbook on Unemployment Insurance Modernization

USDR’s unemployment insurance team has been hard at work over the past year supporting 10 states with their benefits systems, using design, plain language, communications strategy, software development, and more to get benefits to eligible claimants faster, and make agency employees’ jobs easier.

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Blog
Partner:
Published on:
June 18, 2021
Duration:

USDR’s Suggestions for Funding Unemployment Insurance Modernization

At U.S. Digital Response, we have partnered with workforce development agencies in nine states — and counting — to help them improve their Unemployment Insurance (“UI”) websites, benefits portals, and processes to better serve their constituents.

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Blog
Partner:
Published on:
June 1, 2021
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How to incorporate equity into your health communications efforts

USDR’s partners share a goal of establishing COVID-19 vaccinations as a social norm that is both acceptable and regarded as collectively beneficial. Examining their communications through an equity lens is essential to meeting this goal.

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Blog
Partner:
Published on:
May 26, 2021
Duration:

How one moment led to a passion for public service

I have been volunteering with U.S. Digital Response because I am passionate about helping make government services as accessible, human, and efficient as possible — both for those seeking help as well as for the public servants and partners who deliver these services.

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Blog
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Published on:
May 7, 2021
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Digital First Response: How to Make Technology Work During the Next Crisis

On May 5, U.S. Digital Response brought together a virtual panel of some of the best in government and technology to reflect on what’s happened over the last year, how we’ve supported communities in need, what we’ve learned, and what digital response efforts will look like in future crises.

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Blog
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Published on:
May 7, 2021
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Celebrating USDR’s Stretch-Clap Partner Award Winners

After the year we’ve all had, we think it’s important to acknowledge the pain, pressure and loss felt by our communities — and to also make time for a brief pause to celebrate all those who spent this year in service of their communities, doing hard and intensely important work to meet those critical needs.

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Blog
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Published on:
April 27, 2021
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Working in the Open: One Year Retrospective from USDR and CDS

Over the past year, U.S. Digital Response (USDR) and Colorado Digital Service (CDS) tried something new. Less than a year into both forming, we decided to experiment with ways that a government digital services team and an organization offering pro bono technical expertise could partner to get things done in a moment of global crisis.

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Blog
Partner:
Published on:
April 23, 2021
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USDR Volunteer + Partner Spotlight: Kammi Foote

Kammi Foote administered elections for 14 years and served as the Clerk Recorder & Registrar of Voters for Inyo County, Calif., for 10 years.

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Blog
Partner:
Published on:
April 15, 2021
Duration:

Falling Into Digital Government

“Does anyone know of any opportunities to contribute UX research skills to good causes?” read an email from a fellow user experience (UX) researcher. I was curious about what responses he’d get because I was also interested in volunteering.

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