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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
April 2, 2025
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The state of language access in unemployment insurance: Through my mom’s lived experience

As U.S. Digital Response develops best practices for language access in unemployment insurance and across social benefits, we wanted to share insights from the field. We hope our experiences will aid agencies in removing language barriers for beneficiaries who speak a primary language other than English. By: Madel Leal, former language access UX researcher at U.S. Digital Response

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Blog
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April 2, 2025
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Why verifying software vendors’ work should be a requirement in government

The success rate for custom software projects in government is abysmal. Knowing from the start that a vendor has the abilities you’re looking for can reverse this trend. By Waldo Jaquith, government delivery manager at U.S. Digital Response

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Reports & guides
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March 24, 2025
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Understanding public sector job seeker's motivations & experiences

New research brings to light what's keeping talented technologists from entering government service and how we might fix it

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Media coverage
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Published on:
April 27, 2022
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More Technology Experts Are Needed for Government and Nonprofit Jobs. Philanthropy Can Help.

Reach the article on the Chronicle of Philanthropy

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Media coverage
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April 26, 2022
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U.S. Digital Response Launches New Election Program

Read the article on StateScoop

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Press release
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Published on:
April 21, 2022
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U.S. Digital Response Establishes Elections Program to Build a Digital Infrastructure for American Elections

Through USDR’s Elections Program, election officials will receive simple, effective digital tools and a surge of assistance to serve voters at the speed of need

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Media coverage
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April 11, 2022
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Building the Public Interest Technology Infrastructure of the Future

Read the article on Stanford Social Innovation Review

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Blog
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April 9, 2022
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USDR Grants Tools Update: Goodbye to DUNS … Hello to UEI!

To help our partners make the transition to UEI, the new numbering ID system for anyone receiving federal funds, USDR has created a UEI Lookup tool.

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Blog
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March 31, 2022
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How to Get Started with Low-Code/No-Code Tools

Our simple advice on kicking off any project with low-code/no-code tools

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Blog
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March 26, 2022
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Thinking Like an Engineer: Selecting and Working with Low-Code/No-Code Tools

Using low-code/no-code tools successfully requires knowing how to pick the right tool and knowing the kind of challenges that merit calling in a technical team for consultation and advice.

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Media coverage
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March 24, 2022
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Keeping the "Human" in Human Services

Watch the webinar on YouTube »

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March 24, 2022
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How to build and grow an effective Emergency Task Force

Read the article on TechCrunch »

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