Home
News & Insights

News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

Featured Updates

Post Image
Blog
Partner:
Published on:
April 2, 2025
Duration:

The state of language access in unemployment insurance: Through my mom’s lived experience

As U.S. Digital Response develops best practices for language access in unemployment insurance and across social benefits, we wanted to share insights from the field. We hope our experiences will aid agencies in removing language barriers for beneficiaries who speak a primary language other than English. By: Madel Leal, former language access UX researcher at U.S. Digital Response

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
April 2, 2025
Duration:

Why verifying software vendors’ work should be a requirement in government

The success rate for custom software projects in government is abysmal. Knowing from the start that a vendor has the abilities you’re looking for can reverse this trend. By Waldo Jaquith, government delivery manager at U.S. Digital Response

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Reports & guides
Partner:
Published on:
March 24, 2025
Duration:

Understanding public sector job seeker's motivations & experiences

New research brings to light what's keeping talented technologists from entering government service and how we might fix it

Click to Read More
Click to Read More
Click to Read More
Click to Read More

Search previous USDR resources

Select topic
Select content type
Reset
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Post Image
Media coverage
Partner:
Published on:
March 11, 2021
Duration:

U.S. unemployment system fell short in early days of the pandemic. It could buckle again

Read the article on CNBC »

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Media coverage
Partner:
Published on:
March 9, 2021
Duration:

Vaccine-Appointment Sites Rush to Fix Glitches, Expand Capacity as Rollout Gathers Steam

Read the article in The Wall Street Journal »

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
March 2, 2021
Duration:

Understanding How Essential Workers Navigate Vaccine Information Online

In nearly three months, as of March 1, nearly 77 million people have received at least one dose of a COVID-19 vaccine, according to the Center for Disease Control and Prevention.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Media coverage
Partner:
Published on:
February 12, 2021
Duration:

How public-interest technologists can build government that works for everyone

Read the article at Fast Company »

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Media coverage
Partner:
Published on:
February 9, 2021
Duration:

The rise of the activist developer

Read the article on TechCrunch »

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
February 5, 2021
Duration:

Four Recommendations to Address Race and Inequity in Identity Fraud Detection

States across the country have seen dramatic increases in fraudulent unemployment insurance claims being filed using stolen identities.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
Memphis Shelby County Emergency Rental Assistance
Published on:
February 4, 2021
Duration:

Keeping Families in Their Homes by Scaling Workflows: Emergency Rental Assistance Program

A USDR team worked with Memphis Shelby County Emergency Rental Assistance to automate painful, manual workflows, enabling them to disburse funds and help residents immediately.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
January 22, 2021
Duration:

Introducing USDR’s New Executive Team

Today, we’re excited to announce U.S. Digital Response’s new executive team, established to support the growing number of volunteers, Technologists-in-Residence, and staff who provide critical, nonpartisan, pro bono technical support at the speed of need.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
January 15, 2021
Duration:

Six Recommendations for Implementing the Next Stimulus Package

When the Coronavirus Aid, Relief, and Economic Security (CARES) Act passed last spring, a substantial amount of federal dollars were unlocked for states to address the economic impacts of COVID-19.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
No results found.

Join Our Monthly Mailing List