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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
November 15, 2024
Duration:

Bridging the digital divide: technology's role in advancing health equity during Medicaid renewals

The end of the COVID-19 Public Health Emergency in 2023 triggered a massive undertaking: the renewal of Medicaid coverage for millions of Americans. This process has inadvertently become a case study in how technology can hinder health equity. However, it also presents a unique opportunity to leverage technology and innovation to advance health justice and equity.

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Press release
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Published on:
August 8, 2024
Duration:

U.S. Digital Response Announces Julie Dingley as Chief Operating Officer

This strategic hire underscores the organization's commitment to operational excellence and increased ability to deliver on the urgent needs of all levels of government.

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Case study
Partner:
Nevada Governor's Office of Federal Assistance
Published on:
July 24, 2024
Duration:

Transforming Federal Grant Coordination in Nevada with USDR's Federal Grant Finder

Nevada's Office of Federal Assistance uses USDR's Federal Grant Finder to foster grant collaboration across sectors. The initiative boosts federal funding and breaks down siloes.

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Case study
Partner:
New Jersey Department of Labor
Published on:
September 10, 2020
Duration:

Clarifying Benefits Eligibility for New Jersey Residents

U.S. Digital Response partnered with the State of New Jersey to create a custom benefits screener tool that suggests which benefits programs a New Jersey worker are eligible for.

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Case study
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Office of Harris County Elections
Published on:
September 6, 2020
Duration:

Automating Harris County’s student election clerk program

Harris County, Texas, the third-largest county in the United States, has more than 4.7 million voters. County employees were working hard during the summer of 2020 to prepare for the November election

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Case study
Partner:
California Volunteers - California for All
Published on:
September 4, 2020
Duration:

Streamlining Data to Enable Volunteer Services

The State of California needed to establish a more resilient infrastructure to mobilize volunteers, project future capacity needs, and demonstrate impact.

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Blog
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Published on:
August 28, 2020
Duration:

4 ways U.S. Digital Response is helping election offices save precious time

Time is every election official’s most precious resource right now. Fortunately, many officials are finding that even at this late date, they can still create significant efficiencies in their operations with quick technology fixes, allowing them to focus on their most pressing challenges.

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Blog
Partner:
Published on:
August 14, 2020
Duration:

Support Your Local Miracle Workers

Elections are a miracle. Even in the best of times, they depend on a deep well of trust in institutions and humans to play by the rules and administer the election process fairly and effectively.

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Blog
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Published on:
August 6, 2020
Duration:

8 Tips for Governments to Mitigate Call Center Volume

During this pandemic, the overwhelming unemployment rates have inevitably created significant demand for state-based unemployment benefits.

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Case study
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Empire Justice Center
Published on:
August 4, 2020
Duration:

Incorporating human-centered design to improve online financial services

With tax season looming, the Empire Justice Center’s team wanted to improve the CASH program’s website to better serve the public.

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Media coverage
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Published on:
July 15, 2020
Duration:

Pahlka tells Congress ‘We cannot afford’ government’s outdated processes any longer

Read the article at StateScoop »

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Blog
Partner:
Published on:
July 11, 2020
Duration:

Simple Steps for Supporting Economic Resiliency in Your Community

With the August 8 deadline for PPP applications quickly approaching, governments are seeking ways to stimulate economic recovery and support small businesses in their communities.

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