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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
April 2, 2025
Duration:

The state of language access in unemployment insurance: Through my mom’s lived experience

As U.S. Digital Response develops best practices for language access in unemployment insurance and across social benefits, we wanted to share insights from the field. We hope our experiences will aid agencies in removing language barriers for beneficiaries who speak a primary language other than English. By: Madel Leal, former language access UX researcher at U.S. Digital Response

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Blog
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Published on:
April 2, 2025
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Why verifying software vendors’ work should be a requirement in government

The success rate for custom software projects in government is abysmal. Knowing from the start that a vendor has the abilities you’re looking for can reverse this trend. By Waldo Jaquith, government delivery manager at U.S. Digital Response

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Reports & guides
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March 24, 2025
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Understanding public sector job seeker's motivations & experiences

New research brings to light what's keeping talented technologists from entering government service and how we might fix it

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Blog
Partner:
Published on:
December 15, 2020
Duration:

Boost Your COVID-19 Vaccination and Communications Efforts with These Free Resources

From its inception, U.S. Digital Response has focused on supporting governments and NGOs with their COVID-19 response efforts.

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Media coverage
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Published on:
December 2, 2020
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What Other Cities Can Learn from New York’s Innovation Fellows

Read the article on StateTech »

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Media coverage
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Published on:
November 23, 2020
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How the Next Administration Can Use Technology To Prevent Another Unemployment Insurance Meltdown

Watch the webinar hosted by New America »

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Media coverage
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Published on:
November 19, 2020
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Six individuals, six ways to craft a digital future

Read the article on Financial Times »

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Media coverage
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Published on:
November 19, 2020
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How using data and tech speeded response to Covid-19

Read the article on Financial Times »

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Blog
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Published on:
October 29, 2020
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Key Factors for Successfully Deploying an Exposure Notification Program

The collection of public health data throughout the COVID-19 pandemic has proven to be the most pivotal piece for successfully slowing the spread of the virus and flattening the curve.

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Media coverage
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Published on:
October 19, 2020
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Election Tech That's Super Simple

Read the article at The New York Times »

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Blog
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Published on:
October 7, 2020
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U.S. Digital Response Builds on Learnings with New Health Data Initiative

For six months, U.S. Digital Response (USDR) has partnered with governments across the country to address the various public health challenges posed by the COVID-19 pandemic.

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Case study
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Recidiviz
Published on:
October 4, 2020
Duration:

Using Data to Reduce Incarceration During COVID-19

The Recidiviz team partnered with USDR volunteers to project the possible effects of the COVID-19 pandemic on incarcerated people.

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