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Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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News
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Published on:
August 8, 2024
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U.S. Digital Response Announces Julie Dingley as Chief Operating Officer

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Case Study
Partner:
Nevada Governor's Office of Federal Assistance
Published on:
July 24, 2024
Duration:

Transforming Federal Grant Coordination in Nevada with USDR's Federal Grant Finder

Nevada's Office of Federal Assistance uses USDR's Federal Grant Finder to foster grant collaboration across sectors. The initiative boosts federal funding and breaks down siloes.

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Blog
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Published on:
May 23, 2023
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People powered: How 1,000 volunteers showed up to help governments at all levels

Three years and 1,000 volunteers deployed, Kristen Eberlin, U.S. Digital Response’s Volunteers Team Lead, reflects on what it means to harness the power of people wanting to help.

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Blog
Partner:
Published on:
April 23, 2021
Duration:

USDR Volunteer + Partner Spotlight: Kammi Foote

Kammi Foote administered elections for 14 years and served as the Clerk Recorder & Registrar of Voters for Inyo County, Calif., for 10 years.

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Blog
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Published on:
April 15, 2021
Duration:

Falling Into Digital Government

“Does anyone know of any opportunities to contribute UX research skills to good causes?” read an email from a fellow user experience (UX) researcher. I was curious about what responses he’d get because I was also interested in volunteering.

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Case Study
Partner:
Pennsylvania Department of Labor & Industry
Published on:
April 4, 2021
Duration:

Unemployment Insurance claimant user research in Pennsylvania

Pennsylvania's Department of Labor and Industry engaged USDR's Unemployment Insurance team to better understand the claimant user experience and improve its designs.

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Blog
Partner:
Published on:
April 3, 2021
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USDR’s appointment finder tools and services for faster, easier access to COVID-19 vaccines

As of April 1, 55 million people in the U.S. have received their full COVID-19 vaccinations. By mid-April, 90% of remaining adults will be eligible to receive the vaccine.

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Blog
Partner:
Published on:
April 1, 2021
Duration:

Reflecting on A Year of Helping States Get Unemployment Insurance to People in Need

One year ago, an unprecedented wave of layoffs and furloughs left millions of Americans unemployed as the COVID-19 pandemic overtook the U.S. Since then, approximately 40 million people have received unemployment insurance benefits, and many more have applied.

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News
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Published on:
March 23, 2021
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Wisconsin Turns to Federal Help for UI Infrastructure Modernization

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News
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Published on:
March 18, 2021
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Top 25 Doers, Dreamers & Drivers

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Blog
Partner:
Published on:
March 18, 2021
Duration:

Public service as a service: how tech volunteers foster digital government in NYC

We started with a hypothesis. During the COVID-19 crisis in New York City in the spring of 2020, we had seen how fast skilled technologists could help spin up digital solutions.

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Blog
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Published on:
March 17, 2021
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Marking one year of U.S. Digital Response

On March 16, 2020, exactly one year ago, U.S. Digital Response (USDR) began with a simple Slack conversation, a handful of government contacts, and a few people offering help to frontline teams responding to the COVID-19 pandemic.

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