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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
November 15, 2024
Duration:

Bridging the digital divide: technology's role in advancing health equity during Medicaid renewals

The end of the COVID-19 Public Health Emergency in 2023 triggered a massive undertaking: the renewal of Medicaid coverage for millions of Americans. This process has inadvertently become a case study in how technology can hinder health equity. However, it also presents a unique opportunity to leverage technology and innovation to advance health justice and equity.

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Press release
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Published on:
August 8, 2024
Duration:

U.S. Digital Response Announces Julie Dingley as Chief Operating Officer

This strategic hire underscores the organization's commitment to operational excellence and increased ability to deliver on the urgent needs of all levels of government.

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Case study
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Nevada Governor's Office of Federal Assistance
Published on:
July 24, 2024
Duration:

Transforming Federal Grant Coordination in Nevada with USDR's Federal Grant Finder

Nevada's Office of Federal Assistance uses USDR's Federal Grant Finder to foster grant collaboration across sectors. The initiative boosts federal funding and breaks down siloes.

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Blog
Partner:
Published on:
December 16, 2022
Duration:

Making a Better and More Equitable Digital Technology by Volunteering

In conversation with Grace Zec

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Media coverage
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Published on:
October 31, 2022
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Civic tech grant looks to correct language barriers in UI claims

Read the article on FCW

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Blog
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Published on:
October 29, 2022
Duration:

How User Research Can Help Improve Your Agency’s Benefits Implementation, Service Delivery Workflows, and Procurement

U.S. Digital Response (USDR) is launching a call for partners for our user research focus area. Check out our lessons learned from working with governments across the country and find out what user research, and USDR, can do for your agency.

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Press release
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Published on:
October 27, 2022
Duration:

Schmidt Futures Announces U.S. Digital Response as Grantee of Expanded Benefits Access Initiative to Modernize the Social Safety Net

U.S. Digital Response joins twelve innovative teams to the Social Safety Net Product Studio grant to accelerate innovation and open access to over $100 million in safety net benefits for low-income families across the country

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Blog
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Published on:
October 17, 2022
Duration:

“It Really Is All About People”

On UX Research and Volunteering with Anna Hoffman

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Case study
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Neighborhood Preservation, Inc.
Published on:
August 30, 2022
Duration:

Helping Tenants Avoid Evictions Through Improved Communications

How one community organization leveraged automated systems and human centered design to get accurate and timely information to tenants facing eviction.

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Press release
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Published on:
August 30, 2022
Duration:

U.S. Digital Response Announces Search for Next CEO, New Board Appointment

USDR interim CEO, Jessica Cole, prepares to step down in December as part of planned transition; Jennifer Pahlka will join its board of directors

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Blog
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Published on:
August 30, 2022
Duration:

A New Chapter in Responding to the Critical Needs of the Public: Announcing USDR’s CEO Search

By Janette Fong, Board Member and Founding Team Member at U.S. Digital Response

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Blog
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Published on:
August 19, 2022
Duration:

Broadband and digital equity: the needs and lessons from across the U.S.

As U.S. Digital Response launches our newest program focus area, Broadband and Digital Equity, we wanted to share lessons from the field for governments looking to close the digital divide

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