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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Press release
Partner:
Published on:
August 8, 2024
Duration:

U.S. Digital Response Announces Julie Dingley as Chief Operating Officer

This strategic hire underscores the organization's commitment to operational excellence and increased ability to deliver on the urgent needs of all levels of government.

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Case study
Partner:
Nevada Governor's Office of Federal Assistance
Published on:
July 24, 2024
Duration:

Transforming Federal Grant Coordination in Nevada with USDR's Federal Grant Finder

Nevada's Office of Federal Assistance uses USDR's Federal Grant Finder to foster grant collaboration across sectors. The initiative boosts federal funding and breaks down siloes.

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Blog
Partner:
Published on:
May 23, 2023
Duration:

People powered: How 1,000 volunteers showed up to help governments at all levels

Three years and 1,000 volunteers deployed, Kristen Eberlin, U.S. Digital Response’s Volunteers Team Lead, reflects on what it means to harness the power of people wanting to help.

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Blog
Partner:
Published on:
February 6, 2023
Duration:

Navigating the sticky web of research compensation

This week marks Sunita’s last week of residency at U.S. Digital Response (USDR), where she has made a significant mark as a champion for user research. Embedded in our Digital Delivery team, Sunita’s empathy and passion for ensuring user’s voices are heard has helped inform a significant portion of USDR’s work. Below, Sunita has offered some words of wisdom for those in the public sector looking to compensate research participants.

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Blog
Partner:
Published on:
February 1, 2023
Duration:

Coding and Volunteering as a Love Language

Aditya shared his thoughts about open-source, language access, the importance of making grants accessible for small and medium jurisdictions, and how volunteering helped him find love in what he does.

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Media coverage
Partner:
Published on:
January 17, 2023
Duration:

OPM pitches federal IT as new career path for workers hit by big tech layoffs

Read the article on Federal News Network

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Blog
Partner:
Published on:
January 17, 2023
Duration:

A Year in Review: How Communities Responded at the Speed of Need in 2022

Our third annual In Review highlights the ways our partners grew their abilities to serve their communities and how our volunteers continue to deploy solutions at scale.

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Case study
Partner:
Pennsylvania Department of Labor & Industry
Published on:
January 13, 2023
Duration:

Improving Unemployment Fraud Reporting with User Research

USDR worked with the Pennsylvania Department of Labor & Industry to conduct user research and produce wireframes that will inform a redesign of their unemployment fraud reporting tool.

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Blog
Partner:
Published on:
January 13, 2023
Duration:

A Year in Review: How Communities Responded at the Speed of Need in 2022

Our third annual In Review highlights the ways our partners grew their abilities to serve their communities and how our volunteers continue to deploy solutions at scale.

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Blog
Partner:
Published on:
January 4, 2023
Duration:

Finding more purpose in 2023: a conversation about volunteering

A casual chat with Eve Bills Lacivita, a volunteer with U.S. Digital Response

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Blog
Partner:
Published on:
December 22, 2022
Duration:

Demos not memos: A look back at 2022

In 2022, USDR’s way of celebrating in the virtual world — the “stretch clap” — took on an even bigger meaning. To all our partners we saw “stretch” this year, this one’s for you!

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Blog
Partner:
Published on:
December 16, 2022
Duration:

Making a Better and More Equitable Digital Technology by Volunteering

In conversation with Grace Zec

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