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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
April 2, 2025
Duration:

The state of language access in unemployment insurance: Through my mom’s lived experience

As U.S. Digital Response develops best practices for language access in unemployment insurance and across social benefits, we wanted to share insights from the field. We hope our experiences will aid agencies in removing language barriers for beneficiaries who speak a primary language other than English. By: Madel Leal, former language access UX researcher at U.S. Digital Response

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Blog
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Published on:
April 2, 2025
Duration:

Why verifying software vendors’ work should be a requirement in government

The success rate for custom software projects in government is abysmal. Knowing from the start that a vendor has the abilities you’re looking for can reverse this trend. By Waldo Jaquith, government delivery manager at U.S. Digital Response

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Reports & guides
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March 24, 2025
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Understanding public sector job seeker's motivations & experiences

New research brings to light what's keeping talented technologists from entering government service and how we might fix it

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Media coverage
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Published on:
August 31, 2023
Duration:

How communities can navigate the tangled web of federal grants

Read the article on Route Fifty

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Blog
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Published on:
August 29, 2023
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Streamlining the Federal Grant Process to Empower Small Communities

Grants to US communities have increased 93 percent from 2008–2020, with the Federal government investing billions each year in infrastructure, healthcare, and education projects directly in local communities.

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Media coverage
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Published on:
August 29, 2023
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U.S. Digital Response calls for federal grant ‘Common App’

Read the article on StateScoop

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Blog
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Published on:
August 28, 2023
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Transitioning into government as a technologist: next steps and resources

USDR’s Governments Team Lead gives advice on how to transition your career from the private tech sector to government

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Reports & guides
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Published on:
August 16, 2023
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Discovering, applying for, and reporting on Federal Grants: small communities share their barriers in the grant-seeking journey

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Blog
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Published on:
July 24, 2023
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Want to transform government? Start with people

Shared lessons on modernizing hiring for tech talent

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Press release
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Published on:
July 20, 2023
Duration:

U.S. Digital Response Announces Collaborative for Election Offices to Share Resources and Technology

Designed to help election officials run efficient elections, the Election Software Collaborative will connect officials with a community of technical experts, cutting-edge tools, and peers across the country.

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Media coverage
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Published on:
June 26, 2023
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Three years after the pandemic recession, signing up for unemployment still isn’t easy

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Case study
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City of Baltimore, MD Mayor’s Office
Published on:
May 26, 2023
Duration:

Building a Digital Service Team with Intentional Hiring Practices

The City of Baltimore was building a new digital services team. With USDR's help, they recruited and hired a technical team and are ready to scale the team when the time is right.

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