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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
November 15, 2024
Duration:

Bridging the digital divide: technology's role in advancing health equity during Medicaid renewals

The end of the COVID-19 Public Health Emergency in 2023 triggered a massive undertaking: the renewal of Medicaid coverage for millions of Americans. This process has inadvertently become a case study in how technology can hinder health equity. However, it also presents a unique opportunity to leverage technology and innovation to advance health justice and equity.

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Press release
Partner:
Published on:
August 8, 2024
Duration:

U.S. Digital Response Announces Julie Dingley as Chief Operating Officer

This strategic hire underscores the organization's commitment to operational excellence and increased ability to deliver on the urgent needs of all levels of government.

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Case study
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Nevada Governor's Office of Federal Assistance
Published on:
July 24, 2024
Duration:

Transforming Federal Grant Coordination in Nevada with USDR's Federal Grant Finder

Nevada's Office of Federal Assistance uses USDR's Federal Grant Finder to foster grant collaboration across sectors. The initiative boosts federal funding and breaks down siloes.

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Blog
Partner:
Published on:
July 28, 2022
Duration:

On Volunteering as The Second Mountain With Mike Foreman

Mike Foreman was inspired by his grandmother — who was a programmer for the United States Army Corps of Engineers — to choose his career path. After working for decades in leading roles as a VP of engineering with corporations and the government, he retired a few years ago. That’s when he discovered his new career path, his “second mountain,” volunteering with USDR.

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Case study
Partner:
State Workforce Agency
Published on:
June 29, 2022
Duration:

Delivering a Multilingual User Experience for Retroactive Pandemic Unemployment Assistance

A state workforce partner needed to reopen applications for multilingual claimants who were previously denied benefits and determine if they are eligible to receive retroactive PUA payments.

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Blog
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Published on:
May 25, 2022
Duration:

What we learned from talking to 27 families about their experiences applying for child care benefits

To say that child care affordability is at the forefront of public discussion is to put it mildly. But these days, it’s not just a discussion. In the wake of the COVID-19 pandemic, state and local governments responsible for administering child care benefit programs are seeking to ensure that funds are reaching families in need by updating their services, processes, and technology.

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Case study
Partner:
Montgomery County, Maryland Department of Health and Human Services Licensure and Regulatory Services
Published on:
May 23, 2022
Duration:

Relieving Residents’ Frustrations and Streamlining Workflows Through Digitizing Forms

When one county worked to move required paperwork to a digital format, they relieved residents' frustrations as well as reduced administrative burden on their staff.

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Case study
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Mayor's Office of Children, Youth and Families & Department of Human Services - Homeless Services Division City of St. Louis
Published on:
May 10, 2022
Duration:

How Relieving Administrative Burden for One City Helped House More People Facing Homelessness

Within months, the Homeless Services Division, City of St. Louis was able to increase the number of households served and reduce administrative burden through the use of low-code/no-code tools.

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Media coverage
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Published on:
April 27, 2022
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More Technology Experts Are Needed for Government and Nonprofit Jobs. Philanthropy Can Help.

Reach the article on the Chronicle of Philanthropy

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Media coverage
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Published on:
April 26, 2022
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Gov Tech Veteran Krista Canellakis Joins U.S. Digital Response

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Media coverage
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Published on:
April 26, 2022
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U.S. Digital Response Launches New Election Program

Read the article on StateScoop

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Press release
Partner:
Published on:
April 21, 2022
Duration:

U.S. Digital Response Establishes Elections Program to Build a Digital Infrastructure for American Elections

Through USDR’s Elections Program, election officials will receive simple, effective digital tools and a surge of assistance to serve voters at the speed of need

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