Home
News & Insights

News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

Featured Updates

Post Image
Blog
Partner:
Published on:
April 2, 2025
Duration:

The state of language access in unemployment insurance: Through my mom’s lived experience

As U.S. Digital Response develops best practices for language access in unemployment insurance and across social benefits, we wanted to share insights from the field. We hope our experiences will aid agencies in removing language barriers for beneficiaries who speak a primary language other than English. By: Madel Leal, former language access UX researcher at U.S. Digital Response

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
April 2, 2025
Duration:

Why verifying software vendors’ work should be a requirement in government

The success rate for custom software projects in government is abysmal. Knowing from the start that a vendor has the abilities you’re looking for can reverse this trend. By Waldo Jaquith, government delivery manager at U.S. Digital Response

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Reports & guides
Partner:
Published on:
March 24, 2025
Duration:

Understanding public sector job seeker's motivations & experiences

New research brings to light what's keeping talented technologists from entering government service and how we might fix it

Click to Read More
Click to Read More
Click to Read More
Click to Read More

Search previous USDR resources

Select topic
Select content type
Reset
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Post Image
Case study
Partner:
North Carolina Pandemic Recovery Office
Published on:
March 13, 2024
Duration:

How North Carolina Simplified Oversight of $5.4B in ARPA Funds

North Carolina's Pandemic Recovery Office partnered with USDR to develop a KPI data collection tool, enhancing their productivity.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
Mercer County Voter Registration and Election Bureau
Published on:
March 5, 2024
Duration:

Mercer County Streamlines Logistics with USDR's Election Administration Platform

Mercer County, PA, replaced outdated systems with USDR's user-friendly Election Administration Platform, helping to streamline logistics and improve communication.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Media coverage
Partner:
Published on:
February 23, 2024
Duration:

Google.org, USDR to aid state, local governments on generative AI

Read the article on StateScoop

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Press release
Partner:
Published on:
February 22, 2024
Duration:

U.S. Digital Response to help governments create capacity and expand expertise in generative AI, with support from Google.org

As part of USDR’s newest focus area in gen AI, Google.org will provide $1 million in funding and pro bono technical support to create public-sector gen AI experiments and tools to help improve service delivery

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
January 31, 2024
Duration:

Building capacity in 2023: A year in review

At the start of 2023, U.S. Digital Response (USDR) was on the cusp of big changes. After three years of urgent COVID response, our government partners were ready to expand their impact.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
January 31, 2024
Duration:

Building capacity in 2023: A year in review

The past year marked an inflection point for U.S. Digital Response as our partnerships and community grew in new directions. We’re excited to share some of the standout achievements and milestones that made 2023 truly monumental for public interest tech.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
December 6, 2023
Duration:

What We’re Reading: U.S. Digital Response’s Blueprint for Staying Informed on Government and Generative AI

In an era defined by the relentless pace of technological advancement and the intricate workings of government, staying informed is not just a preference; it’s a necessity.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
December 4, 2023
Duration:

Charting the Course: The Intersection of Gen AI and Government

As generative AI takes off, many are trying to quickly understand what this new era of technology means for government. In this three-part blog series, USDR takes a look at the current landscape and the journey ahead.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Media coverage
Partner:
Published on:
November 30, 2023
Duration:

South Bend, Indiana’s new digital services office aims for ‘intuitive, user-friendly’

Read the article on StateScoop

Click to Read More
Click to Read More
Click to Read More
Click to Read More
No results found.

Join Our Monthly Mailing List